Privacy Policy

Privacy Policy

This Privacy Policy describes how (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Information we collect
We collect information from you when you visit this website, register, place an order, or subscribe to the newsletter. When ordering or registering, as appropriate, you may be asked to enter your: name, email address, mailing address, phone number, date of birth, or credit card information.
Information use and sharing
The information collected on this site will be solely used by us to conduct our business. We only have access to information that you voluntarily give us via email or other direct contact from you. We will only ask for and use relevant personal information as necessary. We do not pass on, sell or swap any of your personal details with anyone. We will use your information to respond to you, regarding the reason you contacted us. We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy.
Your access and control over information used
You may withdraw your details and any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website. You may also request to know what data we have about you, if any. Change/correct any data we have about you. You may have us delete any data we have about you. Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, we aim to protect your information through appropriate technical and organizational security measures. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. We also use a number of third parties for the storage and processing of data. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

For more information about our privacy practices, if you have questions, or if you would like to raise a concern, please contact us by emailing

Book a Design Meeting

Meet online with our design consultants from wherever you feel comfortable discussing your special piece. We will guide you through our different options and designs, answer all your questions, and offer general help and assistance.

Custom Enquiry

Our custom process allows you to create a unique piece of jewellery, handcrafted by our artisans and imagined by you. Whether it’s an original design or remodelling your existing personal treasures, Union Studios will work with you to interpret and translate personal stories into your jewellery, ensuring that each piece is as unique as the people behind it.  

For more custom pieces visit our instagram at @madebyunionstudios

If you would like to enquire about creating a custom piece with us, please fill out the form below.
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